Tech support programs

The adjusted rate does not include graduates who are not looking for work for reasons such as continuing education, remaining at current place of employment, military service, health issues, death, etc. For admission to MTI College , applicants must —. The first part of the application process may be completed online. Use networking tools and the Amazon AWS console to buil Your new career begins with a simple request for information.

Overview Details Cost Placement Admissions. OnlinePlus The majority of classes are completed remotely, with minimal mandatory on-campus attendance. The course focuses on the creation, editing, formatting, electronic publication, and printing of standard business documents.

Students will explore efficient document navigation, using graphics, preparing reports, proper source citations, using tables, and using the merge tools. Documents created will include letters, reports, research papers, flyers, announcements, newsletters, envelopes, and labels.

DA - Spreadsheet Concepts This course provides a comprehensive overview of spreadsheet skills. The course focuses on the creation, editing, formatting, electronic publication, and printing of standard spreadsheet documents. Students will explore efficient spreadsheet navigation, formulas, functions, using graphics, preparing charts, and performing numeric and financial data analysis.

DA - Database Concepts This course teaches the student to analyze, evaluate, and design an effective database using Microsoft Access. The student will learn fundamental concepts associated with using database objects, as well as understand the underlying concepts and theories in designing a simple relational database.

DA - Presentation Concepts This course prepares students for the preparation and delivery of presentations in a variety of formats. Zoho Meeting vs Freshservice. If your small to midsize business SMB serves a global customer base and has remote employees working out of different locations, you will invariably have to manage technical support for tons of different applications and devices.

As a result, offering on-site support becomes a drain on the company's resources. This is where remote support software steps in, allowing a small IT team to check and fix errors with many different systems—including laptops, desktops, servers, mobile devices and more.

However, selecting the right remote support solution, among the many available in the market, means understanding the differences in pricing, functionality and other parameters. This Buyer's Guide intends to offer you exactly these insights and help you make a better purchase decision. What Is Remote Support Software? Common Features of Remote Support Software? What Type of Buyer Are You?

Remote support software allows you to access and control any device from a remote location. It is primarily used by IT support technicians to resolve the issues faced by end-users. A typical example is a seller of computer systems offering post-sales remote technical support to customers, or an internal IT team remotely configuring the devices of a geographically dispersed workforce.

The core functionality of remote support tools is gaining control and access of the remote device. Support technicians typically perform the following functions using these tools:. Besides remote control and access, these solutions offer a range of features that come in handy when conducting remote support sessions. Here's a list of the most common functionalities:. Before you invest in a remote support solution, you should evaluate and understand your business needs.

Below are the three categories of buyers and what they should take into consideration when purchasing a remote support tool. Enterprise buyers: Large organizations should ideally go for feature-rich tools that are flexible in terms of functionality and offer integrations with third-party tools.

In this regard, plugins and software bundles become important as this allows users to expand the tool's functionality. For instance, a common tool that comes bundled with remote support solutions is network monitoring software , which is an important solution for organizations with large internal networks LAN and server systems that need close monitoring.

In addition, it's essential that the remote solution integrates with third-party tools such as CRM software , project management solutions , ticketing systems and other solutions that your organization is currently using. This ensures that there are no hassles, while importing or exporting data between these different systems. Growing and small business buyers: The choice for SMBs is not so straightforward when it comes to purchasing the ideal remote software solution.

Here are some things to keep in mind, while buying one:. Best-of-breed buyers: Remote support software can also be used for other purposes than technical support. For instance, you can use it as a tool to remotely access and use an application installed in a different device. Likewise, you can create online video presentations, conduct online meetings and much more.

There are many remote support applications which focus on such niche use cases. Remember to compare the functionalities of different solutions before you make your decision. Software Advice uses reviews from real software users to highlight the top-rated Remote Support Software products in North America. Get Advice. Other Software. GoToAssist GoToAssist is a cloud-based remote support, service desk, and mobile device support solution. Visit Website Learn More.

ConnectWise Control FrontRunners ConnectWise Control is cloud-based operations management solution that allows technicians to perform remote support, gain remote access and run remote meetings. Freshdesk Freshdesk simplifies customer support by centralizing all customer interactions into a single, affordable, Web-based solution. A few years ago, I was called by Tech Club and they said they had taken over iYogi business.

Since then, they keep finding many things wrong with my 4 year old computer and telling me I have to spend thousands of dollars to fix it. If we were to hazard a guess perhaps they just bought the phone number from iYogi. There were quite a lot of lawsuits against iYogi it seems. Is OmniTech Support still in business? I have paid in advance for tech support thru and they no longer answer their phone service number.

Sorry to hear that. I am looking for a good, honest online tech support company. I used to have iYogi, which has since apparently been banned from doing business in the USA, and currently have Global Technology.

Is there a good, reliable US based service like iYogi or Global Technology from which you can buy protection and tech help for one price without being told that you need to buy something additional every time you have a problem? I bought the basic package from Global Tech, then later they told me I needed to buy internet security in addition, and then still later they told me that I need to buy web security or some such thing.

Select Number: 1 2 to 4 5 to 10 11 to 20 21 to 50 51 to More than Select number of employees: 1 2 to 4 5 to 10 11 to 20 21 to 50 51 to More than We are preparing your quotes. Online VoIP Comparisons since What is the best online technical support service? Answer the simple question below to get started!

Number of employees? Get Info! Tech Support Specialist Certificate Program. Networking Fundamentals Learn the fundamentals of network setup, maintenance, and repair. How much is tuition? Can I get financial aid? What are my career prospects? When does it start? Looks like you missed your first name! Our form needs a last name to be happy :. We just need your phone number. Your Other What is your other? Privacy Policy.

No High School Diploma? Asher College Can Help! Learn More! Find Out! Market-Driven Education We have an advisory board that helps shape our curriculum. Get the hands-on training you need to transform your career goals into reality. Asher College's courses were designed in consultation with industry professionals so that you get the core skills employers demand.